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FAQs | Access Information

WHERE CAN I BUY TICKETS FOR NEIGHBOURHOOD WEEKENDER 2020?

The Official ticket agents for Neighbourhood Weekender are:

We are putting on-sale our earlybird weekend tickets from 9:30am Friday 31st May 2019 until 9:30am Friday 7th June 2019, with a discounted rate of £20 off weekend tickets and £30 off VIP weekend tickets.

Pre-Sale Ticket Prices:

Early Bird Weekend – £85.00 + booking fees
Early Bird Weekend VIP – £165.00 + booking fees

HOW MUCH ARE THE TICKETS?

  • Weekend – £105 (+ booking fees)
  • Weekend VIP – £195 (+booking fees)
  • Saturday – £55 (+booking fees)
  • Saturday VIP – £105 (+booking fees)
  • Sunday – £55 (+booking fees)
  • Sunday VIP – £105 (+booking fees)
  • Saturday VIP UPGRADE ONLY – £50 (+booking fees)
  • Sunday VIP UPGRADE ONLY – £50 (+booking fees)
  • Weekend VIP UPGRADE ONLY – £90 (+booking fees)

VIP Tickets Includes:

  • Dedicated VIP entrance lanes
  • Posh Toilets
  • Exclusive VIP Food traders
  • Exclusive VIP bar meaning less queuing
  • Chill Out Area
  • Plenty of seats and chill areas
  • Private viewing platform for main stage – subject to platform capacity

WHEN DO TICKETS GO ON SALE?

Earlybird weekend tickets for Neighbourhood Weekender are on sale from 9:30am Friday 31st May 2019 until 9:30am Friday 7th June 2019.

HOW MANY TICKETS CAN I BUY?

4 per person.

WHAT ARE THE STAGE TIMES?

You can find the full stage times here.

You can also find the set times and plan your day by downloading our official Apple & Android app, just search ‘nbhd19’ in your app store.

WHAT TIME DO GATES OPEN AND CLOSE?

Gates will open at 12:30 with the festival finishing at 22:30 on both days.

There will be music until late on both the Main Stage and Stage 2.

I HAVE LOST MY TICKETS, WHAT CAN I DO?

Unfortunately tickets cannot be replaced under any circumstances. Please look after your tickets like you would cash.

I THINK I MAY HAVE BOOKED TICKETS FROM A SCAM WEBSITE, CAN YOU HELP?

We can only advise you to contact your credit card company and ask for their help in trying to get your money back. We advise you to only book via the official outlets detailed on https://nbhdweekender.com tickets section. You can also report anybody you suspect of Internet fraud to Action Fraud on 0300 123 2040.

HOW CAN I GET TO THE FESTIVAL?

BY CAR

Victoria Park is easily accessible from Warrington town centre on the A50 Knutsford Road. The festival will be clearly sign-posted. Parking will be very limited and we encourage the use of public transport where possible.

BY FOOT

The park is a short walk from the city centre. The park is around a 20 minute walk from Warrington Bank Quay station, Warrington Central train station or Golden Square Shopping Centre. There will be a pick up and drop off facility at the festival.

BY TRAIN

Warrington has two train stations – Warrington Bank Quay and Warrington Central making it easily accessible from most locations. Please see example travel times below for a guide:

Manchester to Warrington Central – 20 minutes

Liverpool to Warrington Central – 22 minutes

Preston to Warrington Bank Quay – 22 minutes

Crewe to Warrington Bank Quay – 17 minutes

Chester to Warrington Bank Quay – 26 minutes

Lancaster to Warrington Bank Quay – 41 minutes

Stockport to Warrington Central – 31 minutes

St. Helens to Warrington Bank Quay – 16 minutes

Widnes to Warrington Central – 7 minutes

Leeds to Warrington Central – 1 hour 20 minutes

BY BUS

Number 11 and 11a bus services stop at Knutsford Road Victoria Park, it takes 5 minutes from Warrington Bus Interchange located at Warrington Central train station.

 

BY COACH – Big Green Coach

Get your ticket and travel together as a package, or just get your coach travel only. With 22 pick-up points to choose from, Big Green Coach will drop you in the Official coach park before the music starts, no one gets you closer!

Book return coach travel from: Abergele, Birkenhead, Birmingham, Bradford, Chester, Colwyn Bay, Conwy, Crewe, Flint, Huddersfield, Lancaster, Leeds, Liverpool, Llandudno, Manchester, Prestatyn, Preston, Rhyl, Sheffield, Stockport, Stoke On Trent and Wigan. All with or without official event tickets.

CAN I PARK AT THE FESTIVAL?

There will be very limited parking, we recommend the use of public transport where possible. There will also be a pick up and drop off facility at the festival. Car park tickets can be purchased at gigsandtours.com

CAN I CAMP AT NEIGHBOURHOOD WEEKENDER?

This event is a non-camping event.

WHAT DOES A VIP TICKET GET ME?

More info on our VIP area will be released soon but you can expect:

  • Dedicated VIP entrance lanes
  • Posh Toilets
  • Exclusive VIP Food traders
  • Exclusive VIP bar meaning less queuing
  • Chill Out Area
  • Plenty of seats and chill areas
  • Private viewing platform for main stage – subject to platform capacity

WHAT IS NEIGHBOURHOOD WEEKENDER’S POLICY ON DRUGS AND ALCOHOL?

Right of admission is reserved by the event – As the venue is a licensed premise, even if you have a ticket, there may be circumstances where we feel or understand you should not be allowed into our event such as you being drunk or under the influence of drugs, and you will not be permitted to enter the event. No refund will be given.

Illegal and antisocial behaviour will not be tolerated and will lead to ejection from the event without refund.

There will be a Challenge 25 policy operating at every bar. Challenge 25 means that every individual, who visually appears to be under 25 years of age and is seeking to purchase or be supplied with alcohol at the premises or from the premises, shall be required to produce identification proving that individual to be 18 years of age or older. Acceptable identification for the purposes of age verification will include a photographic driving licence, British passport, or photographic identification bearing the “PASS” logo and the person’s date of birth. If the person seeking alcohol is unable to produce acceptable means of identification, no sale or supply of alcohol will be made to or for that person. If you are under 18 you are committing an offence if you attempt to buy alcohol.

PROHIBITED ITEMS – THE FOLLOWING ITEMS ARE NOT PERMITTED:

  • Bags bigger than an A4 piece of paper will not be allowed
  • No backpacks allowed
  • Illegal substances – we operate a zero tolerance on drugs/legal highs and entry will be refused for those attempting to enter the event with any
  • Glass (of any kind) or cans
  • Spray cans
  • Laser equipment or pens
  • Gas canisters
  • Fireworks, flares, Chinese lanterns, klaxons, air horns or other similar items capable of making loud noise and any item which may reasonably be considered for use as a weapon
  • Bicycles, skateboards, scooters, roller blades, personal motorised vehicles (unless a Motability scooter – see Disability Access Information)
  • Large umbrellas or parasols of any kind
  • Chairs of any sort, including stools, shooting sticks, will not be permitted at the event
  • You may be searched on entry to the event site. Any items that may be used in an illegal or offensive manner will be confiscated. No responsibility is given for the return of confiscated items. If you are in possession of illegal substances you may be arrested
  • Food & Drink – No food or drink (alcoholic or not) is permitted to be brought into the event, customers can bring an empty re-usable bottle to full up on site.
  • Compostable / biodegradable cups will be available onsite for those of you who don’t have a reusable bottle.
  • Medication – Please bring any medication that you would normally take and tell your friends about any allergies that you have. Medication can be safely stored and refrigerated at the event First Aid point on site if required. Please remember that all medication must be self-administered
  • Animals – Animals, with the exception of assistance dogs, are not permitted at any time.

CAN I BRING A BAG TO THE FESTIVAL?

Only bags smaller than an A4 piece of paper will be allowed but bringing a bag will slow down your entry to the festival. No backpacks are allowed.

HOW DO I GO ABOUT GETTING PRESS ACCREDITATION?

Please contact kara@sjmconcerts.com  ONLY GENUINE PRESS INQUIRIES WILL BE ACKNOWLEDGED.

WHY DO MY FAVOURITE ARTISTS CLASH ON DIFFERENT STAGES?

Because there are a number of stages and all positions have to be filled, there will always be clashes and this cannot be helped.

WHAT IS THE AGE RESTRICTION?

No under 5’s. Under 16’s must be accompanied by an adult.

CAN I GET A TAXI TO/FROM THE FESTIVAL?

Yes you can but please read all essential information below first –

The drop off area for all taxi vehicles is Sir Thomas Boteler Grammar which is operating a dedicated pick up / drop off point to ensure taxi’s do not get held up. This has a postcode of WA4 1JN, please ensure your driver has this postcode.

If you are pre-booking a taxi from the festival please use the above information.

Know the difference:

Private Hire Vehicles need to be pre-book by telephone or app to collect you. It is unlawful for a private hire vehicle to take you unless you have booked them in advance.  Private hire vehicles are identifiable from the council licence plate on the front or back of the vehicle and the driver will be wearing their ID badge.

Please ensure you ask ‘what the fare will be’ when you make the booking, if you are happy to accept that charge you have entered into a contract and it cannot be altered when you are collected.  It is advisable to get quotes from different companies to ensure you are fairly charged.

Hackney Carriage Vehicles can be found at any one of the ranks in the town centre or at either railway station. They are clearly identifiable with the word TAXI on the roof, a council licence plate on the front or back and the driver will also be wearing their ID badge. It is a legal requirement that the meter showing the fare is turned on immediately your journey commences.  The meter must be used throughout the journey regardless of whether you accept a pre-agreed fare before the journey commences. A pre-agreed fare must never be more than the meter reading.

If in doubt about a fare get a receipt from the driver, note the drivers ID badge number and vehicle registration / licence plate number.  To report concerns about a taxi email taxicomplaints@warrington.gov.uk

I HAVE LOST PROPERTY WHAT SHOULD I DO?

Please send us as much information as possible to –

NBHDweekender@sjmconcerts.com

AN ARTIST HAS CANCELLED, CAN I GET A REFUND?

Please note the line-up is subject to change and there will be no refunds.